IT Solution Architect
Tasks & Responsibilities
- Collaborate with stakeholders and project team to define new features and business requirements and facilitate solution design
- Identify opportunities for process improvement and systems optimisation, making recommendations to enhance ERP functionality
- Conduct detailed business process analysis and mapping
- Translate business needs into technical specifications for software development
- Create and maintain detailed documentation of requirements, use cases, and system designs
- Perform data analysis to support decision-making and project planning
- Act as a bridge between business stakeholders and development teams, ensuring clear communication and understanding
- Contribute to the testing and quality assurance processes to ensure software meets business requirements
- Develop training materials and deliver training
- Act as a change agent to support the business in adopting newly defined processes and systems implementations
- Management of third-party software / IT vendors as required
- Participate in Agile software delivery ceremonies and follow Agile practices